Returns & Exchanges
At Naturecan, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't a perfect fit, you can return any unworn garments with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original eco-friendly packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship the Package
Download and print your prepaid shipping label from the portal, then drop off the package at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing